TERMS AND CONDITIONS
Kickefoot Terms and Conditions
Welcome to the kickefoot. website and our other services. Before you start using our services, please make sure you have read and understood the following terms and conditions.
Website Content:
- All images on the website are photos of our actual products, and any unauthorized misuse is not permitted.
- Our products are updated from time to time. If a product cannot be restocked in the short term, it will be marked as “out of stock”.
- Our inventory is dynamic, so it may change at any time. We strive to ensure inventory accuracy, but please understand that there may be out of stock situations after placing an order.
- If you find any incorrect or conflicting content, please notify the kickefoot team promptly.
Product Inventory:
- We try to ensure the inventory information on the website is accurate, but actual inventory conditions may vary. If the goods you ordered are being restocked or permanently out of stock, we will promptly notify you. You can choose to exchange goods or cancel the order.
- Please understand the potential occurrence of such a situation before placing an order. Once you complete the order, we will consider it as your agreement to these terms.
Payment Method:
- Our supported payment methods update from time to time, and we may stop supporting certain old payment methods.
- Please follow the instructions on the payment page to make a payment. Except for credit cards, all payments need to be manually completed by you.
- Depending on the payment method, additional fees may be incurred, such as bank handling fees, transaction fees from third-party payment platforms, etc. These fees usually range between 1%-8% of the total order amount. If there are additional fees, we will notify you in advance.
- Everything Replica reserves the final interpretation right to the above terms.
Discounts/Compensation:
- We understand that a large number of orders may have returns, exchanges, or other issues. To avoid additional losses, we may offer physical or non-physical compensation or discounts.
- Once a compensation agreement is reached, it cannot be changed.
Delivery and Shipping:
- We will choose a suitable shipping method and carrier according to the specific situation. The sender cannot be specified by the customer.
- All duties and taxes are the responsibility of the recipient. According to reports, less than 1% of the shipments in the EU area need to pay taxes, and it’s even lower in North America.
- The delivery time for most areas is about 2 weeks, but the actual time may vary. We cannot guarantee a specific delivery time, and we are not responsible for possible delays due to time constraints.
- If there is an unexpected delay, the shipping fee will not be refunded.
- In case of package loss or customs detention, if we have purchased customs insurance, we will reship for free. In other cases, customers need to pay additional fees to receive a second batch of goods.
- Please pay close attention and track your package in time. If the package is returned due to delivery failure, we cannot guarantee that the returned goods can be redelivered or received.
After-sales Support:
- If you have any questions about the received order, please contact us in time.
- Contact us for support at any time via WhatsApp or email. Order information exceeding 5 months will be deleted.
Customer Information:
- Tidemye is committed to protecting customer privacy, and we will not disclose your information to any third party.
- Order information and idle account information will expire after a certain period, and expired information will be automatically deleted.
